Waterboy Customer Support logo
Waterboy Customer Support logo

All articles

Can I edit or cancel my order?Updated a year ago

Can I edit, cancel, or change the shipping address for my order?

To ship your products as soon as possible, we immediately begin processing your order as soon as it is placed. Once orders are submitted, we have a 45-minute window to edit, cancel, or change your address order during business hours. We will try our best to accommodate your request, but we can't guarantee we will be able to edit or cancel it. If your order has been shipped, we are unable to cancel the order and it will need to be processed as a return.

What To-Do 

Please fill out our contact form here with Order Change/Cancel as the subject or email us at [email protected] with your request including your order number and any additional details.

 

Was this article helpful?
Yes
No