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I have an issue with my order. What should I do?Updated a year ago

We ask that you reach out to us directly via email at [email protected] so we can make your situation right! 


FAQs

My order was marked delivered but I can't find it.

Sometimes packages will be marked delivered 24-48 hours in advance by the mail carrier. Please check your front and back porches, side doors, garage areas, mailbox, and neighbors to make sure your package wasn't hidden or delivered to the wrong address. 

If it has been over 48 hours since your order was marked as delivered, we can help! Please contact us so we can further assist you. 


My item arrived damaged.

We're so sorry to hear your package arrived in less-than-perfect condition. We will fix this for you asap, please contact us for next steps. 




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